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privacy policy

Q: Where can I learn more about your Privacy Policy?
A: To read the GUESS Online Privacy Policy, click here.

your information

Q: Does GUESS Online sell my information to other companies?
A: GUESS compiles customer information in an effort to improve and enhance our customers' online shopping experience. We may use this information for marketing and promotional purposes. At this time, we do NOT provide or sell online customer information to any outside companies or third parties. If at any time you wish to remove Your Profile information, please use our web contact form. and type "Remove Profile Information" in the subject line of your email.

online security


Q: When I order online is my credit card information secure?
A: Providing a safe and secure environment for your order information is our top priority. GUESS protects the security of your online transaction by taking advantage of Secure Sockets Layer (SSL) technology. The GUESS Online Store uses digital certificates provided by Equifax which are required for SSL, the industry standard for encryption. SSL technology encrypts data allowing only GUESS to decode your information and helps to create a secure environment for transactions on the internet.

To further protect your security, we suggest you sign off your account and close your browser window after you have finished your visit, especially if you are using a computer shared by others.

If you're not comfortable shopping online and would prefer to place your order by phone,
please call Online Customer Service toll-free at 1-877-44-GUESS (48377), Monday through Friday, 8:30 a.m. to 6:00 p.m. (EST).

technical questions

Q: What browser works best with the GUESS.com site?
A: Our technical team makes every effort to ensure the site will be compatible with every browser, but the GUESS.com site is currently optimized for the following browsers: Internet Explorer 7.0, FireFox 3 and Safari 3 with a screen resolution set to 1024X768. Javascript and Cookies must be enabled. Please see your browser's help section for more information.

Q: How do I view the Flash elements on the site?
To view our interactive features, you will need Flash 9.0 or higher installed. You can upgrade or download it from Macromedia's website at http://get.adobe.com/flashplayer/.